OUR PRIVACY PHILOSOPHY
1) OVERVIEW
At Maia Botanicals, we protect your personal data with the same uncompromising care and intentionality we bring to our botanical formulations. Your privacy is a critical element of the sanctuary we strive to create.
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The following privacy policy describes how Maia Botanicals (operated under the corporate governance of The Beaded Hut LLC, collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from MaiaBotanicals.com (the 'Site") or otherwise communicate with us.
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2) ACCOUNT AND ORDER INFORMATION
We collect essential account information such as your name, email address, and order history to provide a seamless botanical experience. Payment processing is handled via secure, industry-leading providers to ensure your sensitive financial data remains encrypted and protected.
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When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search words referred you to the Site, and information about how you interact with the Site.
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When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (processed securely via encrypted third-party tokenization), email address, and phone number.
3) HOW DO WE USE YOUR PERSONAL INFORMATION
To refine our sanctuary of goods, we monitor site usage analytics and marketing preferences. This data helps us understand how you interact with our collection, allowing us to curate a more intentional and personalized experience tailored to your botanical journey.
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We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for ground shipping via USPS or other carrier, and providing your with invoices and/or order information and confirmation).
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Additionally, we use this Order Information to : communicate with you regarding transactions, customer support, or authorized concierge sample returns; screen our orders for potential risk or credit card fraud; and when aligned with the preferences you have shared with us, provide you with information or advertising related to our events and products.
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4) WHO YOUR INFORMATION WILL BE SHARED WITH AND WHY
Your trust is paramount. We only share necessary information with trusted partners and service providers who assist in fulfillment, delivery, and experience enhancement. We never sell your data; we share it only to uphold our promise of excellence to you.
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We share your Personal Information with trusted third parties to help us use your Personal Information. We use it to help us guard your financial information via secure, encrypted gateway payment processors. This allows us to safely manage credit card check outs.
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To comply with applicable laws and regulations, we may also share your Personal Information in response to a subpoena, search warrant, or other verified lawful request for information we receive, or to otherwise protect our corporate rights under The Beaded Hut LLC.
5) YOUR RIGHTS AND DATA RETENTION
You maintain full agency over your data. This includes your right to access personal data, correction of inaccuracies, deletion of held information, and opting out of marketing. We retain your data only for as long as necessary to fulfill the purposes of your purchases and other requests.
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When you place an order through the Site, we will maintain your Order Information for our secure accounting logs unless and until you ask us to delete this information.
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If you would like to exercise this right, please contact us through the Concierge link.
6) DATA SECURITY AND COMPLIANCE
We partner with companies that provide industry standard Secure Socket Layer digital encryption and architectural security measures to guard your sanctuary. Our practices are designed to remain in strict compliance with evolving global data protection standards, ensuring a secure environment for all of our customers.
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7) CONTACT US & CORPORATE VENUE
For more information about our privacy practices, of you have questions, or if you would like to make a complaint, please contact us by email or by mail by utilizing our secure commercial mail node at the following mailbox address.
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The Beaded Hut LLC dba Maia Botanicals
10786 Indian Head Industrial Blvd, Suite 1103
Saint Louis, Missouri 63132